About the Client
The Center for Tax and Budget Accountability (CTBA) is a bipartisan, nonprofit research and advocacy organization that works across ideological lines to promote social and economic justice for everyone, from traditionally disadvantaged populations to the middle-class.
The CTBA is a lean team of researchers and analysts creating reports about complex government bills and strategies, and they needed a website that positively reflects the work they do and makes it easy for legislators and the media to find their reports without needing to call the office and request them directly.
This site required a significant amount of strategic planning and user interviewing, as well as a solid user experience. They have hundreds of reports in this extensive repository, and their old website didn’t have so much as a search bar.
It was vital that searching, browsing, and filtering reports was easy and intuitive. The most difficult part of organizing this site was narrowing down the topics, categories, and tags that would be the foundation for searching this repository.
We also wanted to put additional resources at the users’ fingertips, so on each report the user can also find other reports related to that topic and resources to provide context and to help users understand the content of the reports.